Living in Japan Health Going to a Clinic or Hospital
Going to a Clinic or Hospital PDF Print E-mail

Some doctors speak English, but fewer receptionists and nurses do. Many hospitals and clinics require that patients who cannot speak Japanese go with someone who can, at least for the first visit. Contact ICO Room or your Research Promotion Division if you cannot find anyone to go with you.

Hospital and clinic opening times vary. Most public ones are open on weekdays from 9 am to 5 pm, but outpatients are only accepted in the morning. Many private clinics are closed on one or two weekdays and open at the weekend, and may stay open into the evening on some days. Reception desks close before the actual closing time, and for new patients they usually close earlier than for registered patients.

When you visit a hospital or clinic, take your health insurance card (hokensho), alien registration card or passport, and some cash. About 5,000 yen will be sufficient for most minor conditions, and subsequent visits for the same course of treatment are often cheaper. Many large hospitals have ATMs. You may also find it useful to take a list of drug allergies (if any), and a bilingual dictionary with medical terms. (See the Medical language resources section.)

Present the documents at the reception desk. If you are a first-time outpatient, you will need to register before you do anything else. You then usually have to fill in a form about your condition and any previous illnesses and allergies. The receptionist will then tell you where to go.

Choosing a clinic or hospital

You are free to go to any clinic, hospital or dentist. Your health insurance is valid almost anywhere, though you should check before going to a clinic that specializes in treating foreigners. Most clinics have specialities.

If you need help finding the right clinic for you, the following two organizations provide assistance to foreigners:

AMDA (Association of Medical Doctors of Asia) Medical Information Center

Tokyo: 03-5285-8088

  • English, Thai, Chinese, Korean & Spanish: Mon–Fri, 9 am–5 pm
  • Portuguese: Mon, Wed, Fri, 9 am–5 pm
  • Filipino: Wed, 1 pm–5 pm

Kansai: 06-4395-0555

  • English, Spanish: Mon–Fri, 9 am–5 pm
  • Portuguese: Mon, 10:30 am–2:30 pm
  • Chinese: Tue–Fri, 9 am–5 pm

Tokyo Metropolitan Health and Medical Information Center

  • Tel.: 03-5285-8181
  • Available: 9 am–8 pm daily
  • Languages: English/Chinese/Korean/Thai/Spanish
This organization provides information about medical institutions with staff who speak foreign languages and information about the medical and health insurance systems in Japan.

Tokyo metropolitan area

Three long-standing providers of medical treatment in English in the Tokyo metropolitan area are:

  • International Catholic Hospital in Mejiro (Shinjuku-ku)
    http://www.seibokai.or.jp
    Also has French- and Spanish-speaking staff.
  • Tokyo Medical and Surgical Clinic in Shiba-koen (Minato-ku)
    http://www.tmsc.jp
    Does not participate in the Japanese national health insurance scheme.
  • St Luke's International Hospital in Tsukiji (Chuo-ku)
    http://www.luke.or.jp/eng/